Your CRM Is the Secret to Smart Enrollment Strategy
CRM strategy is enrollment strategy. We’re talking about unlocking your ability to listen to a student, understand their needs, and show up for them at the exact moment that is most likely to make an impact.
FAFSA Revamp Delays Financial Aid: How Colleges Can Support Students
Let’s explore the reasons behind the FAFSA delays and strategies for colleges to support students and families navigating these uncertain times.
Webinar: Maximize Your CRM Comms
Join us on January 18 at 1:00 p.m. EST for an insightful webinar where we’ll delve into effective strategies and techniques for maximizing your CRM communications.
CRM Implementation Road Map
So you’ve selected a brand new customer relationship management (CRM) software. Now it’s time to start thinking about how you will transition to your new system.
CRM Documentation: The Ultimate Guide to SOPs for Effective CRM Management
Good documentation makes everything easier. Here’s how to set up documentation for your SOPs to explain how everything is running.
CRM Governance: Who Holds the Keys?
Has it ever seemed like there are too many hands trying to make changes in your customer relationship manager (CRM)? Have you ever felt unsure about the best way to change something in your system? That is where governance comes into play. Having a strong focus on governance is important not only during the implementation of your CRM but also beyond those initial months.
Is Your CRM Working With You or Against You?
If your school is utilizing a CRM, then you likely already know its power and capability. Let’s talk about when automation can help your CRM work.